We help companies buying from China suppliers execute their China-based production operation in a more transparent and controlled way by providing the most efficient, comprehensive, and customer-focused Communications Hub (TCO Order Zone or TCO Order Management Center) in the world to improve the trading process and increase honesty, integrity and excellence in international trade, 24 hours a day, 7 days a week.
What we can do for you?
Our service offerings can be broken down into 4 distinct categories to help you conduct your China business in a better way:
1. Supplier Investigation: Know your potential supply partners
2. Procurement Advice: Know suggestions for cost, design, intellectual property protection and technical advice on your orders
3. Order Follow-up: Know the true status of your orders with reminders, updates and solutions for delayed orders
4. Quality Control: Know the Quality Status of your product at any point of the Production Process.
Our passion is "to create a system by which buyers are able to control their production and ordering processes more tightly and systematically than ever before".
TCO synchronously keeps buyers informed of every step of the investigation and fulfillment process with the "24 hours per day, 7 days per week" access to information on your orders.
We are proud that TCOs Products and Order Control Systems have worked wonders for dozens of our clients to date, with excellence in execution and dedication to customer service.
It is TCOs mission to provide a platform for our global importing customers to assist their China manufacturing operation by:
1. Increasing: transparency, efficiency, simplicity
2. Reducing: avoidable cost, errors, miscommunication, deception
3. Improving: lead times, product quality, organization, communications
There are 5 key elements that make choosing TCO as Your Base in China a wise decision. Our advantages include:
TCO Management - Western managed company operated in China
TCO People - Western managers, skilled local customer care specialists
TCO Experience - Over 20 years experience in handling orders and managing Chinese factories
TCO Services - With customizable packages, which one is right for you?
TCO Systems - In Sync, we will provide the best platform for our customers to get information on their business 24/7.
TCO brings results. Some of the benefits our customers love include:
Time - We work on your behalf even when youre sleeping.
Money - TCO pricing structures are very competitive and we help reduce overhead burdens drastically.
Convenience - Login to access your information on inspections, orders, schedule and updates.
Transparency - TCO offers a communications hub that allows you to see clearly your business ops in China.
Organization - TCO helps forecast steps for your orders from sampling to delivery in organized fashion.